What should you do at the scene of the car accident?
Being in an accident can be stressful. Learn what steps to take after an accident.
1. SAFETY IS THE FIRST PRIORITY
Take all necessary steps to ensure the safety of you, your passengers, and anyone else involved in the accident.
2. Exchange information with those involved
Gather information from other drivers, including names, contact details, insurance information, and license plate numbers, to help your provider process your claim.
3. Document the car accident scene
If it is safe to do so, take photos and videos of the accident scene, vehicle damage, and any visible injuries. This evidence can be important as you move through this claims process. If there are any witnesses, collect their contact information. Their statements can be valuable if disputes arise.
4. Police report
Get a copy of the police report or the number for your records if a police report was taken.
5. If your car isn't drivable, request roadside assistance
If you can't move your car, get roadside assistance.
6. Notify your insurance company and start your car accident claim
Notify your insurance company about the accident as soon as possible. Provide them with all the necessary details and documentation. Review your insurance policy to understand your coverage. Knowing what is covered can help set your expectations for the car accident claims process. Follow your insurer's instructions for filing an auto accident claim. This may include submitting documents and cooperating with their investigation.
Filing your car accident claim is fast and easy in the GEICO Mobile app or the GEICO Claims Center. If you prefer, you can call us at (800) 841-3000 for assistance.