GEICO Auto Repair Xpress ®

GEICO's fast and fair approach to auto repair is as simple as 1, 2, 3!

GEICO's Auto Repair Xpress program maximizes convenience. You will receive priority treatment, including a service experience that is second to none. Once you have reported your claim, you will be able to locate the closest Auto Repair Xpress facility. You may even be able to schedule your appointment online.

How Does GEICO Auto Repair Xpress® Work?

STEP 1: Drop

A Shop Representative will meet with you at the repair facility to:

• Evaluate your vehicle's damage.
• Explain the repair process and answer your questions.
• Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*

STEP 2: Repair

As your car is being repaired, your Shop Representative will:

• Facilitate the repair process directly with the shop to ensure speed and quality.
• Keep you informed of your car's repair status.
• Perform a pre-delivery review of the completed repairs before you pick up your car.

STEP 3: Pick Up

When your car is fully repaired, you will:

• Return to the repair facility in your rental car.
• Receive copies of all repair documents, including your damage estimate.
• Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.

Find a GEICO Auto Repair Xpress® Location

To find a location for your repair, start by reporting a new claim and follow the instructions to help guide you through the process.

The GEICO Auto Repair Xpress® Promise

As a GEICO Auto Repair Xpress® customer, you have our commitment to deliver a customer service experience that will put your mind at ease.

We Promise:

• A friendly greeting from your local Shop Representative.
• A thorough explanation of our easy Auto Repair Xpress process that will help deliver peace of mind.
• A complete explanation of your repair estimate and expected repair time.
• The convenience of one-stop rental pick-up and return at your ARX location with the appropriate coverage.
• Updates to keep you informed on the status of your vehicle repair.
• Confidence in knowing that your Shop Representative will conduct a pre-delivery review of your vehicle before you are notified that it is ready to be returned to you.
• Satisfaction with a timely repair that is backed by a written lifetime guarantee that will be provided when you take delivery of your repaired vehicle.

We value you as a customer and want to make your claim experience as worry free as possible. The GEICO family thanks you for allowing us to take care of your claim.